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Product Designer

Youi
Full-time
On-site
Brisbane, Australia

Product Designer


About the role


As a Product Designer at Youi, you will play a pivotal role in creating exceptional digital experiences that align with our business goals and fulfill customer needs within our technical landscape. Your work will span all customer and advisor-facing platforms, shaping high-impact, beautifully designed online interactions for both current and future customers.


In this role, you’ll lead the development of innovative design concepts and play a key role in shaping the Youi Design Architecture. Bringing a high level of digital design expertise across UI, UX, and interaction, along with strong proficiency in Figma, you will manage and expand component libraries and design systems for consistency and scalability, and directly contribute to enhancing one of Australia’s most distinctive brands.


To excel in this role, you should be creative, adaptable, and proactive in problem-solving. Clear communication and openness to feedback are essential, along with a commitment to continuous learning and staying current with UX best practices. Additionally, a high level of professionalism is crucial in our fast-paced environment.


Ways of working


This is a 12-month fixed-term contract covering parental leave, with the option to be based at either our HQ on the Sunshine Coast or our Fortitude Valley office.


We operate a hybrid model, with in-office days from Tuesday to Thursday. Brisbane-based candidates will be required to travel occasionally to our HQ.


Key priorities



  • Develop high-quality designs that elevate the user experience while accommodating system limitations.

  • Collaborate with developers to address technical challenges, ensuring user outcomes remain a priority.

  • Work closely with design, product, and development teams to deliver customer-centric designs that align with business goals and technical feasibility.

  • Foster open feedback within the team and cultivate strong working relationships across relevant business areas, particularly with your primary product manager.

  • Own and enhance team foundations and tools, such as the Design System.

  • Actively contribute to a positive team culture and share knowledge, insights, and experiences to drive team growth.

  • Lead cross-disciplinary initiatives, representing design perspectives and building trust across functions.

  • Mentor and guide team members on design principles and provide constructive feedback while collaborating with senior stakeholders to create user-centred products.


About you



  • Bachelor's degree in Design, Arts, or a related field (or equivalent extensive work experience).

  • A diverse portfolio showcasing a range of experiences, preferably including financial services industry (FSI) exposure.

  • Proven experience collaborating in cross-functional agile teams.

  • Experience in developing digital products.

  • Skilled in engaging with, presenting to, and facilitating workshops for senior business stakeholders.

  • Strong knowledge of user-centred design and research methodologies, including user/industry research, user testing, wireframing, and prototyping.

  • Proficient in a variety of digital design tools, such as Sketch, Figma, Principle, InVision, and Overflow.


How to apply


We would love the opportunity to get to know you better, but we know it works both ways. Get to know a little more about us at youi.com.au and click "APPLY NOW" to take that next step. 


Youi is a part of the Circle Back Initiative, and we commit to responding to every application via our Talent Management Software.


Our Internal Talent Acquisition team exclusively manages all hiring processes, and we do not accept unsolicited resumes directed to hiring managers.


About Youi


At Youi, we believe in challenging the status quo. We're not your typical insurance company - and that extends to how we sell insurance and hire our team. With over 2,300 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.


We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that truly sets us apart.


Our company values – being dynamic, human-focused, awesome service, honest, and passionate – guide everything we do. We recognise and value the contributions of each team member to our culture and success.


At Youi, we're unafraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.