Product Designer

Kyivstar.Tech is looking for a Product Designer. You will contribute to creating Kyivstar’s innovative new products in this role. This position offers the unique advantages inherent to product teams, including diverse project opportunities, significant autonomy, and the ability to directly impact product development trajectory.

Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators.

Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users’ needs.

Over 500+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.

We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.

What you will do

• Conduct research to understand user needs, preferences, and pain points, informing the design process
• Analyze customer journey maps to pinpoint opportunities for enhancing the user experience
• Partner with the Product Management team to align design activities with overall product goals and user needs
• Participate in key internal meetings, including weekly/daily status updates and planning sessions, to ensure alignment on problem definitions
• Collaborate with the Development and Product Management teams to brainstorm innovative solutions that align with product direction and user experience
• Develop wireframes, storyboards, user flows, process flows, and site maps to articulate possible design solutions
• Craft prototypes to validate and visualize new product concepts
• Lead data-driven usability tests to assess prototype effectiveness and gather insights for refinement
• Execute all stages of the visual design process, from concept to the final hand-off to the engineering team
• Establish and advocate for design guidelines, best practices, and standards within the organization
• Conduct post-implementation reviews to assess design effectiveness and user satisfaction
• Utilize analytics and other data to maintain an evidence-based approach to ongoing design refinements

Qualifications and experience needed

• A minimum of 2 years in a UX/UI design role or related capacity
• Demonstrated expertise in employing Service Design or Human-Centered Design methodologies
• A compelling portfolio featuring a variety of web and mobile projects
• Proficiency in design software such as Figma or Sketch
• Experience with dynamic and low-fidelity prototyping tools, including but not limited to Figma and Framer. Familiarity with paper prototyping is also desirable
• A foundational understanding of Customer Development is considered a significant advantage
• Prior experience working within an Agile or Scrum development framework
• English proficiency at an Intermediate level or above
• Fluent written&spoken Ukrainian

What we offer

• Office or remote — it’s up to you. You can work from anywhere, and we will arrange your workplace
• Remote onboarding
• Performance bonuses for everyone (annual or quarterly — depends on the role)
• We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partners 
• Health and life insurance
• Wellbeing program and corporate psychologist
• Reimbursement of expenses for Kyivstar mobile communication