Senior Product Designer

Company Overview

Clearstory.build is a dynamic and innovative SaaS platform serving the construction industry that connects contractors to collaborate on out of contract work (Change Orders). Our platform allows construction companies to invite peers, creating a powerful community of interconnected users.

Role Overview

As a Senior Product Designer, your mission is to create intuitive, user-centric designs that enhance user experience and drive engagement across our platform. You will collaborate with cross-functional teams to ensure our products are visually appealing, functional, and accessible, aligning with our core values. Key outcomes include improving user engagement and satisfaction through effective design strategies, optimizing the user onboarding process, and establishing a consistent and scalable design system that promotes efficiency and design consistency.

We believe in in-person collaboration. This role is hybrid remote in our Walnut Creek office. This means you will work 3 days a week in the office and have two days to WFH or come in at your discretion. We understand that this will mean we have to pass on many amazing people who are remote.

What you'll be doing

• Own and drive the complete product design lifecycle from end to end, doing user research or partnering with others to understand customer needs and translating those insights into products and features that solve real problems.
• Work collaboratively with the product development team to craft end-to-end flows and interaction patterns that make our products intuitive and easy to use.
• Develop user personas and usage scenarios that can test the efficiency of our designs.
• Prototype ideas quickly to assess viability, design detailed flows and interactions to turn your features into a reality, and partner closely with the founders and engineers to build, iterate on, and ship those ideas.
• Produce specs, sketches, wireframes, mocks, prototypes, etc. to take UI ideas into production. Create effective handover materials as part of design specifications, which clearly communicate interaction patterns or element behaviors to engineering teams.
• Contribute to the company’s design system and component library.
• Uphold high standards for design and product quality.
• Partner to shape the product roadmap, and prioritize the development in partnership with early customers and design partners.
• Provide mentorship of more junior members of the team.

We'd love to hear from you if you have

• Minimum of 7 years of experience in B2B enterprise software product design, building and shipping an end-to-end experience, with a portfolio showcasing your work.
• 5+ years of interaction design experience with knowledge to define how an enterprise experience should behave based on understanding users, plus consideration of how the product will scale.
• 5+ years of strategic product thinking with experience in developing product goals, identifying opportunities, and making decisions based on the impact to users and the company.
• Proven experience of design principles and methodologies, with an ability to conduct competitor analysis & benchmarking, create user journeys, user flows, sitemaps, wireframes and interactive prototypes.
• Experience conducting usability testing; demonstrating an ability to plan, conduct and analyze your own studies using in-person, remote or online methods.
• Ability to design polished, high-fidelity mockups and interactive prototypes of your solutions in Figma.
• Familiarity with Agile methodology and the ability to thrive in a fast-paced, collaborative environment.
• Strong communication and presentation skills, with the ability to articulate design decisions and advocate for the user.
• Thrive in ambiguity and can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward.
• Hungry to learn and stretch your capabilities in a high-growth startup.

About You

We want you to be a part of the Clearstory success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully, many of these resonate with you!  

• Embody our core values
• Be Curious
• Customer Obsession
• Keep It Simple
• Raise the bar
• Passion and enthusiasm for your work and the Company
• Loves to take the initiative
• An upbeat, positive, and good-to-be-around attitude
• Sense of humor
• Is a “doer” with a hands-on approach
• Very high energy
• Commitment to excellence
• Operationally focused - thinking about the entire business and not just your role
• Bright, quick, articulate, able to influence without direct authority, excellent presentation and interpersonal skills, and able to adapt to different outside constituencies
• Ability to influence peers, operational managers, and executive team
• People willingly seek out your advice in the planning phase of decisions
• Strong entrepreneurial nature and approach
• You foster trust and accessibility
• Strong prioritization skills
• Aggressive drive with a can-do attitude
• Ability to build relationships and earn the respect of other teams
• Organizational tolerance: able to work with ambiguity and constant change
• Genuine passion for customer service
• Enjoys and has implemented change.
• Believes strongly in his/her abilities

The Company You’ll Join

We are a first-of-its-kind, category-defining software that is revolutionizing the commercial construction industry. Clearstory is digitizing and automating the change order process inside the commercial construction industry. Regardless of what financial software a construction company uses internally, they can use us to share costs with the companies they work with.

Just as TurboTax did for tax documents and Bill.com did for accounts receivable and accounts payable, Clearstory is doing the same for change order communication between construction companies.

The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets.

At Clearstory we are changing that and creating a new category  “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor-to-customer relationships, more transparency into a project’s true cost, and less wasted paper! 

We are a Series B 100% SaaS company with impressive credentials for a company at our stage.

The Team You’ll Be Surrounded By

In addition to experienced SaaS sales, marketing, engineering and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges firsthand and have built a category-defining product that serves the user first.

You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers.

More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry.

The Opportunity

As an early member of the team, you will have an exceptional level of impact on the development and iteration of our Company and the workplace culture itself. 

This is your chance to join a team that is bringing game-changing technology to a stagnant, static, pen-and-paper part of the commercial construction industry.

This is an earlier-stage company and as such you will have many intangible benefits that go along with that opportunity such as the ability to influence the culture of your workplace, the ability to make an immediate impact with a product that already has an established product market fit and a healthy and growing user base as well as significant product influence

• Ability to work with a new product category that has already found product market fit
• Hybrid work schedule
• Executive interaction on a regular basis
• Competitive market-rate salary for a Series A company
• Subsidized healthcare, vision, and dental
• Early equity!

We are an equal-opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at recruiting@clearstory.build. As a company, we value fairness, collaboration, communication, and leadership and build our teams around these values.