UI/UX Designer

UI/UX Designer

We are looking for an experienced user experience designer to join our team. You will build intuitive, beautiful, and meaningful SaaS products in martech space. You will be part of a highly collaborative group of creative problem solvers with a passion for innovation. In this role you will collaborate with cross-functional product teams including product managers, engineers, customer success managers and marketing managers.

Ideal Candidate

• At least 5 years of experience as a user experience designer, interaction designer, information architect, or similar UX-related role working on consumer mobile products
• Aptitude for designing large-scale web-based applications

Responsibilities

Strategize

• Closely collaborate with the product management and engineering teams to identify product goals and vision
• Partner with product manager/analysts to talk directly with customers to understand the user needs, goals, and motivations
• Conceptualize and define an end-to-end design strategy that supports customer needs and business goals

Execute

• Create and validate product and capability flows and wireframes based on user research and needs
• Create and validate visual design iterations based SocialPilot’s design system
• Verify and improve on designs through reviews, validations and usability testing

Championize

• Advocate and champion usability for web and mobile on behalf of users
• Continuously improve SocialPilot’s design system based on usability research and results
• Take lead and work in a collaborative team environment

Skills

• Excellent oral and written communication, presentation, and analytical skills
• Agile, adaptable, and capable of delivering new products and features
• Strong visual design expertise
• Understanding of brand guidelines and their application in a digital environment
• Experience in working with tools such as Figma, Sketch and Adobe Creative Suite
• Comfort working with developers in the presentation layer (for example, HTML, CSS)
• Strong prototyping skills desired

Education

• Bachelor/ Master's degree in Design, HCI or related field from reputable design institute

Personality traits we really admire

• A great attitude, including the tendency to ask questions, learn and suggest process improvements
• Highly motivated with the ability to Come up with unique ideas which have the potential to become future market trends
• Gather and evaluate product requirements in collaboration with the tech team and project manager identify and troubleshoot UX problems

About SocialPilot (https://www.socialpilot.co/)

For too long, too many SMBs and growing agencies have put up with underwhelming marketing software products that are “cheap” but painful to use, have too many frustrating features, and have severely delayed customer service and overall a very disappointing experience. And sure enough, as these agencies grow, they find themselves locked in annual contracts worth thousands of dollars for software products which they thought were “discounted”.

SocialPilot was created in 2014 to change this.

At SocialPilot, we believe that irrespective of the ticket size, SMBs and agencies deserve enterprise class software that creates joyful experiences in their day-to-day marketing work. We think that being price competitive does not mean cheap, and that just because an agency grows, does not mean that we should start charging them ridiculously. And yes, each and every customer’s business is equally important and deserves immediate attention including 24x5 chat, emails and phone calls.

As of today, over 9500 agencies and SMBs use SocialPilot to manage their social media publishing, analytics, and social engagement while collaborating with their team and their clients.

Our impact so far

• Helped 9500+ marketing agencies and SMBs
• 1 billion+ social media posts published
• One of the fastest growing SaaS companies in India as listed by Inc 42
• Ranked as a “Great Product” consistently by G2, Capterra, SoftwareSuggest, and TrustRadius 

What we believe in

Customer Obsession We put customers first while making decisions and planning future goals

Ownership We believe in taking ownership of areas that we’re working on. We own up our - successes and failures. Moving the needle matters more than just busywork

Relentless When it comes to creation & innovation, we stop at nothing. We might fail at the first attempt, but we rise back fast to try again

Nimbleness We respond rapidly to changing circumstances and customer needs

Collaboration Our collaboration efforts extend to our partners and customers along with our internal team. We are stronger together

Why join us

Work-life balance 5-days work week to help you make the most of work and life

Open door policy Strong communication and transparency goes a long way in creating stress-free work places. Got a question? Just ask the right person without any bureaucracy

Zen-like workspace A modern, aesthetically pleasing workspace with an all-inclusive cafeteria and dedicated conference/meeting rooms

Unwind Catch up with your colleagues or your guests at our chic cafeteria for coffee or our catered lunches. Challenge your team at air hockey or perhaps catch the live cricket match while you’re at it

Celebrate From birthdays to festivals - we don’t miss any occasion to celebrate however small or big