Principal Voice UX Designer - IC4

Description

Our Team

Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & AI. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. 

 

Your Opportunity

Digital Assistants are disrupting the very foundation of user experiences and forever changing the way people interact with technology. The Oracle Digital Assistant (ODA) team, the conversational AI arm of Oracle Health & AI, is building the world’s largest SaaS Digital Assistant platform to enable customers to build conversational experiences for every conceivable need. Everything from banking services to interactive digital storefronts to patient tracking tools and medical assistants for doctors at the forefront of the pandemic response.

Our diverse team of creators and inventors are building the future of conversational interfaces, making real improvements in the lives of real people across the world. We act with the speed and attitude of a start-up, but with the scale and customer-focus of the world’s leading enterprise software company. We have a big charter and lot of creative freedom to get it done. Come join us and grow your career in this exciting arena.

As a Principal Voice UX Designer, you will collaborate with software engineers to deliver innovative, exciting and impacting conversational multi modal experiences by way of Assistants through mobile applications and other channels. You will own and lead voice and dialog UX, working with our product team and customers to ground the strategy and vision in best practices and the evolving state of the art of our technology stack. You will partner closely with our engineering, research, field & marketing to build a product that customers need and love.

A successful candidate will bring a passion for innovative products, strong collaboration skills and the ability to work closely with both customers and internal teams. Most importantly – we believe in a people-first approach - we want to build the best solutions for our customers while having fun doing it! Our team consists of people from a wide variety of backgrounds, different professional and life experiences, who support each other to build things the right way and enjoy our vacation time.

Career Level - IC4

Responsibilities

Your Responsibilities

As part of the Oracle Digital Assistant Platform team, you will be responsible for developing innovative digital assistant experiences for our customers. Responsibilities include the following:

• Voice and dialog user experience design and development for a variety of platforms, including embedded within mobile applications


• Work with product managers, application UX, front end developers and backend AI/ML platform for design and implementation of full product lifecycle


• Independently design and prototype new experiences using platform tools and capabilities with some scripting and coding


• Collaborate with PM team to drive roadmap of net new platform capabilities to support assistant experience


• Operate in a startup-like environment constantly iterating through ideation, prototyping and productization phases

Your Qualifications

• 5+ years of relevant professional experience in user experience design 


• 2+ years of experience with conversational design and implementation, preferably within voice-based applications


• Good understanding of best practices for voice applications and tradeoffs with multimodal display and interaction patterns


• Ability to script and build simple prototype-scale experiences using platform tools and writing code in a language such as Javascript

Preferred Qualifications:

• Bachelor’s or higher degree in Human-Computer Interaction, User Experience, Computer Science, Engineering or a related field


• Experience working on Android/iOS Apps (ideally available in the App Store)


• Strong customer focus, experience working with enterprise customers and developers


• Background and experience in healthcare applications (consumer or provider-facing)


• Proven track record of successfully delivering enterprise-level systems


• Excellent written and oral communication skills

Qualifications
Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $97,400 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.