User Experience Designer, Associate

As a User Experience Designer in the DCE Finance team, you will enhance the data interpretation methods of the Consumer and Community Banking Finance group, aiding in decision-making on topics like headcount, expenses, forecasting, and financial reporting. You will work with cloud-based data services, third-party applications, and task automation tools, gaining insights into the functioning of Finance in a large institution. Your role will involve working with complex internal employee-facing systems, primarily desktop-based. Collaborating with User Experience leads, Product Owners, Data Owners, and Tech Teams, you will implement solutions incorporating emerging technologies such as cloud computing, robotics, large language models, low-code solutions, AI, and ChatGPT.

As a User Experience Designer for the DCE Finance team, you will have the opportunity to revolutionize the way data is viewed and utilized in the finance sector. This role offers a unique chance to work with cutting-edge cloud-based data services and task automation tools, providing a platform for career growth and skill development. Join us and make a significant impact on our Business Managers, Controllers, Planning & Analysis teams, Data Analysts, and Chief Financial Officers. 

Job Responsibilities

• Participating in and supporting the creation of user flows and service blueprints


• Working with software vendors to guide and configure customizations of their software


• Providing support for user interviews and translation of findings into reports. This includes note-taking, categorizing verbatims in Figjam, and partnering with Product leads on scheduling


• Providing support for survey design, analysis, and share-outs


• Assisting with product workshop planning; slide decks, note-taking, and translation of participant-created content into artifacts and reports


• Creating concept sketches, mockups, and interactive concept prototypes in Figma and/or Axure


• Designing presentations to client and other internal design teams


• Providing timely and articulate progress updates to your internal manager and partners

Required Qualifications, Skills and Capabilities

• Bachelor’s, or Master’s degree in Design, HCI, Psychology, or related


• Excellent communication skills


• Minimum of 4 years of experience with finding creative solutions for constraints posed by 3^rd party applications.


• Minimum of 4 years of experience integrating a user-centered design approach into a fast-paced delivery environment, with team members who may have limited or no experience working with designers.


• Strong portfolio of creative problem solving for enterprise products and the ability to describe your involvement in each project.


• Ability to be proactive and improvise when business requirements are missing or incomplete.


• Experience with PowerPoint, Excel, Figma, and Adobe Creative Suite software

Preferred Qualifications

• Experience in Financial Services or similar large, heavily regulated industries a plus


• Familiarity with cloud-based technologies (AWS), data tools (Salesforce & Tableau), low-code/no-code technologies, AI, and ChatGPT a plus


• Experience designing for mobile and/or tablet.


• Experience with video editing a plus